SKYA Health UK Limited
Last updated: 18/06/2024
Introduction
Welcome to SKYA Health UK. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.
1. Who We Are
SKYA Health UK (“we,” “us,” “our”) is a company registered in the United Kingdom, dedicated to providing health-related services. Our registered address is Unit 148 21 Botanic Avenue, Belfast, Antim, United Kingdom, BT7 1JJ, and our company number is NI702586.
2. Data We Collect
We collect the following types of personal data:
– Personal Identification Information: Name, email address, phone number, postal address.
– Health Information: Information related to your health and medical history necessary for providing our services.
– Financial Information: Payment details for processing transactions.
– Technical Data: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
3. How We Use Your Data
We use your personal data for the following purposes:
– To provide and manage our health services.
– To process your transactions and manage your payments.
– To communicate with you, including responding to your inquiries and sending service-related notifications.
– To personalize and improve our services.
– To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
– Consent: Where you have provided your explicit consent.
– Contractual Necessity: Where processing is necessary for the performance of a contract with you.
– Legal Obligation: Where we are required to comply with legal obligations.
– Legitimate Interests: Where processing is necessary for our legitimate interests and not overridden by your rights.
5. Data Sharing
We may share your personal data with the following parties:
– Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and IT support.
– Healthcare Professionals: Relevant healthcare providers involved in your care.
– Regulatory Authorities: Government bodies and regulators as required by law.
6. International Transfers
We may transfer your personal data outside the UK and the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and secure storage.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The retention period varies depending on the type of data and the context of its collection.
9. Your Rights
Under data protection laws, you have the following rights:
– Access: Request access to your personal data and obtain a copy.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of your personal data in certain circumstances.
– Restriction: Request restriction of processing under specific conditions.
– Portability: Request transfer of your data to another organization.
– Objection: Object to the processing of your personal data in certain situations.
– Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.
To exercise your rights, please contact us using the details provided below.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SKYA Health UK
Unit 148 21 Botanic Avenue, Belfast, Antim, United Kingdom, BT7 1JJ
Email: [email protected]